Tried to log into my Comcast account to check my account this weekend and discovered that I had forgotten my password. No problem…click the forgot password link and go through the email password reset drill, right?
Wrong! Comcast’s site suggests re-creating my user profile instead. And when I do try to re-create the profile, it complains that the profile already exists. Well, DUH!
I cannot believe this stupidity. To make matters worse, I called the Customer Service number and described the problem. The first thing they asked me is why I didn’t try to reset my password. Sheesh!