Stupid Comcast

March 16, 2008


Stupid Comcast

Tried to log into my Comcast account to check my account this weekend and discovered that I had forgotten my password. No problem…click the forgot password link and go through the email password reset drill, right?

Wrong! Comcast’s site suggests re-creating my user profile instead. And when I do try to re-create the profile, it complains that the profile already exists. Well, DUH!

I cannot believe this stupidity. To make matters worse, I called the Customer Service number and described the problem. The first thing they asked me is why I didn’t try to reset my password. Sheesh!

Co-founder/CTO WhenHub; co-founder DNN Software; founder Edaptable; educator; Open Source proponent; Microsoft MVP; tech geek; creative thinker; husband; dad. Personal blog: http://www.kalyani.com. Twitter: @techbubble
Leave a comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.